Our goal at Bergstrom Insurance Agency is to make sure that our clients receive fast, friendly and fair service in the event of a claim. New claims can be reported to our agency toll-free at 1-800-359-6007 during our regular business hours (Monday through Friday from 8:30AM until 5:00PM). After-hours calls are answered by our voicemail system. New claims can also be reported directly to the insurance company. For minor claims especially, we suggest that clients speak with us before reporting it to the insurance company. Here is a list of our insurance companies, toll-free numbers, hours of operation and other information:
Auto-Owners Insurance Company: Auto-Owners prefers to have new claims reported to our agency during regular business hours. If you have a claim emergency and our agency is closed, you can call Auto-Owners toll-free at 1-888-252-4626.
Brotherhood Mutual Insurance Company: You can call the Brotherhood claim department toll-free at 1-800-333-3371 and their hours are Monday through Friday from 8:00AM until 4:30PM. In the event of an after hours emergency claim situation, you can contact a Brotherhood claim representative by calling 1-800-933-1849.
Frankenmuth Insurance Company: You can call the Frankenmuth claim department toll-free at 1-800-234-4433. They are open from 7:00AM until 5:30PM Monday through Thursday and from 8:00AM until 4:30PM on Friday. Claims can be reported 24 hours per day, seven days per week.
Grange Insurance Company: You can report claims directly to Grange 24 hours per day, seven days per week. This toll-free number is 1-800-445-3030. Glass-only claims can be reported directly to Safelite Glass toll-free at 1-800-951-9734.
Liberty Mutual Insurance Company: You can report claims directly to Liberty Mutual 24 hours per day, seven days per week. Their toll-free number is 1-800-279-7221.
Progressive Insurance Company: You can call Progressive toll-free at 1-800-925-2886. Claims can be reported 24 hours per day, seven days per week.
Safeco Insurance Company: You can report claims directly to Safeco 24 hours per day, seven days per week. Their toll-free number is 1-800-332-3226.